Had friends and family over last weekend and decided to get a Pizza from the Tarentum Fox’s. BIG Daddy was a BIG MISTAKE!!!!!
I’ve heard of BOGO but I got one and was charged for two! I paid with a cc and the first time they ran the charges it came up with a Chk# Error so the Fox’s employee ran it a second time and everything went thru just fine ….NOT!!! Ended up that I was charged for two Pizzas on my bank account statement (2x$28.81) when I actually only ordered and received one. After contacting the manager I was told that he would check into it and call me back, but a week later I still haven’t heard from him.
Saved my receipts, contacted my bank, and waiting for my dispute to go thru.
This is something that should have been handled by the manager but was left to me (the customer) instead. Needless to say there are enough Pizza shops around that I will no longer have to deal with a SLY Fox again!
Product or Service Mentioned: Foxs Pizza Den Deal.
Reason of review: Problems with payment.
Monetary Loss: $29.
Preferred solution: Full refund.
I didn't like: Being ripped off.